Receptionist/Office Assistant

About Us: For the last 30 years, Chicago Sports & Chiro, has been dedicated to providing exceptional health care to our patients, helping them lead pain-free, functional, healthy lives. We are seeking a motivated, friendly, and professional individual to join our team as a receptionist. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming and efficient experience from the moment they walk through the door. Job Responsibilities: Greeting Patients: Welcome patients with a positive attitude and ensure a smooth check-in/check-out process. Scheduling Appointments: Manage patient appointments, ensuring accuracy in the calendar, and confirming appointments via phone, email, or text. Patient Intake & Documentation: Collect patient information, insurance details, and medical history for each visit. Assist patients with forms as needed. Insurance Verification: Verify patient insurance coverage and assist with billing inquiries. Communicate with insurance companies regarding eligibility and coverage. Answering Phones: Answer incoming calls promptly, respond to patient inquiries, and direct calls to the appropriate staff. Office Organization: Maintain a clean and organized front desk area, manage patient flow, and ensure a smooth daily operation. Data Entry: Enter and update patient information into the practice management system accurately. Other Administrative Duties: Assist with filing, faxing, scanning, and other office duties as assigned by the chiropractor. Qualifications: High School Diploma or Equivalent: College experience preferred but not required. Previous Experience: Prior experience in a receptionist or customer service role, preferably in a healthcare setting (healthcare office experience is a plus). Strong Communication Skills: Excellent verbal and written communication skills; ability to interact with patients in a courteous and professional manner. Organizational Skills: Ability to manage multiple tasks, maintain a tidy workspace, and stay on top of appointments and schedules. Technical Skills: Familiarity with office software (e.g., MS Office Suite), experience with chiropractic management software a plus. Attention to Detail: Ability to handle patient information accurately and confidentially. Benefits: Competitive salary based on experience Paid time off (PTO) Opportunity for career growth in a supportive, friendly environment Discounted chiropractic services for staff How to Apply: Interested candidates should submit a resume and cover letter to drhancock@chicagosportsandchiro.com. Please include “Chiropractic Receptionist Application” in the subject line. Job Type: Part-time Pay: $18.00 – $20.00 per hour Expected hours: 26 xe2x80x93 30 per week Benefits: Employee discount Paid time off Paid training Medical Specialty: Physical & Rehabilitation Medicine Sports Medicine Schedule: Monday to Friday Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Language: another language (Preferred) Ability to Commute: Chicago, IL 60634 (Required) Ability to Relocate: Chicago, IL 60634: Relocate before starting work (Required) Work Location: In person