Redefine Healthcare View Company Profile
At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. Redefine Healthcare is looking for a dedicated, full-time Front Desk Receptionist to join our expanding team of healthcare professionals. We are looking for candidates that are motivated, compassionate, and are looking to advance their career in a community that is always growing. Benefits such as PTO, 401k, flexible schedules, competitive wages, and Health, Dental, Vision Insurance are available after 90 days. Responsibilities include, but are not limited to: Receive and assist patients as needed Check patients into EHR system Enter patient demographics and insurance information into EHR system Verify insurance eligibility Collect appropriate co-pays Answer incoming calls, assisting callers with reason for call, transferring calls and taking messages as necessary Schedule patient appointments Receive and distribute incoming faxes Scan records to patient charts in EHR system Maintain a high level of customer service at all times Ensure confidentiality of sensitive information following office HIPAA protocol Requirements: 2+ years continuous recent experience performing described job responsibilities Working knowledge of medical office procedures Proficiency with MS Office, databases and EHR systems Outstanding communication and customer service skills Must be well-spoken, computer-savvy, and able to efficiently and effectively multitask. *Experience with Athena EHR system preferred* Must be knowledgeable of all types of insurances. Must have reliable source of transportation. Job Type: Full-time Pay: $15.00 – $17.00 per hour Benefits: 401(k) Health insurance Paid time off Healthcare setting: Outpatient Medical specialties: Surgery Schedule: Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person