Golden Gate Chiropractic (Location: 3121 Laguna... View Company Profile
Golden Gate Chiropractic is currently hiring for a front desk assistant to join our team and support our patients in our Marina neighborhood of SF. We are a compassionate, high-performing team that values authenticity, joy, and growth. We are seeking a like-minded, organized individual to support our patients and doctors through connection-based patient care. At the front desk, youxe2x80x99ll be the first point of contact and ensure that the office runs seamlessly and that patients feel welcomed and cared for. You know youxe2x80x99ll be a good fit if you: Enjoy order and are a systems-based person that naturally has an expansive attention to detail Come from a customer-service background Possess a strong emotional intelligence and the ability to adapt when working with a variety of different people Have previous employment as a receptionist and/or in a chiropractic office Love working with people and positively impacting others lives Thrive in a busy setting, serving as the point of contact for the practice and its patients, supporting the chiropractors and maintaining relationships with patients Communicate clearly, effectively and with intention Job Responsibilities Include: Greeting guests and being the first point of contact for new and potential patients Guiding new patients through the space when they first arise and capturing relevant information Checking in and out patients, paying attention to next appt., balanced owed, etc. Scheduling and rescheduling patients for 3+ chiropractors with ease Assessing ledgers + collecting payments from patients Answering the phone, checking voicemails, and responding to emails throughout the day Following all necessary steps throughout patient lifecycle to make sure we collect and store appropriate information including prepping relevant paperwork Establishing patient flow: guiding patients to and from tables, scheduling next appointment etc. Meeting 2x/monthly, once with the entire team (to discuss: vision, team commitments, upcoming events), and once with the office manager (to discuss: systems, problem-solving, and ongoing education) A huge plus if you have: Working knowledge of Janeapp, Convertkit, Google Suite Interests in wellness, self development, and mind body spirit care Interest and/ or practice with non-violent communication Bilingual Hours + Pay: Pay is hourly and based on experience. Starting at $20-20.50/hour with complimentary chiropractic care included. Performance check-in after 3 months. This is a part-time position. Bonus if you have flexibility in your schedule for vacation cover, etc. Work Location: 3121 Laguna st, San Francisco Work Remotely No Job Type: Part-time Pay: $20.00 – $20.50 per hour Benefits: Employee discount Schedule: Monday to Friday Application Question(s): What does wellness + full mind + body + spirit health mean to you? Please list your availability for M-F. Our offices range in shifts, but typically MWTh is 10-7, T 8-4, F 7:30-12:30 Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person