Front Office Coordinator

Applicants who complete the questionnaire and attach a resume will be reviewed first! Schedule Requirements: This listing is for a candidate who is searching for Avg. 30-35 hours per week Potential Schedule: Friday, Saturday, Sunday, Monday One Weekend Off Per Month Weekday Hours: (9:30 AM-7:20 PM) Weekend Hours (9:30 AM-5:20 PM) Lunch Break M-F 2:15 PM – 2:45 PM Compensation Starting range $13-$15 Bonus opportunities average $200-$400+ per month every month Health insurance available after 90 days of employment – company pays half of your monthly premium rate (FT Employees) 401k, 401k matching, profit sharing available after 1 year of employment (FT Employees) Employees receive a free membership for weekly chiropractic care We are looking for someone who is passionate about health to join an amazing team at our Jacksonville, NC clinic. As a front desk receptionist, you will assist patients with account registration, information requests, and payment for services. This clinic remains busy treating the military members of our community, so we are seeking a team member that strives for excellence and thrives in a busy environment. This is a goal-oriented position with bonus opportunities based on the achievement of sales targets. We could be a great match if you are: Motivated- Therexe2x80x99s no room for micromanaging you. You volunteer for new challenges without waiting to be asked. Youxe2x80x99re a whiz at managing your time and can be counted on to successfully reach goals. You’re always looking for ways to improve yourself and your team. Reliable – You can’t remember the last time you were unable to follow through on a commitment. You keep your schedule maintained so you are able to make meetings and meet daily goals. You haven’t missed work in the past because you are dedicated to your great team. As a receptionist, your typical day may include: Greeting patients upon arrival & checking patients in to see the Chiropractor Presenting and selling memberships and visit packages Educating patients on the best membership options for their needs Answering phone calls and completing sales calls Resolving any patient issues or concerns Looking for ways to achieve sales and clinic goals and addressing those with other coordinators and doctors Light cleaning to maintain the cleanliness of the clinic and organization of workspace Managing files and ensuring thorough documentation in patient accounts Participating in local marketing promotions and social media engagement Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Participating in bi-monthly team calls to stay updated on current goals and strategies Attending virtual corporate trainings to stay updated on membership options, packages and promotions. Upholding The Joint Chiropracticxe2x80x99s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY Preferred Skills: Sales experience discussing memberships, pre-paid service packages Strong communication and interpersonal skills to communicate effectively both verbally and in writing. Ability to use sound judgment in responding to patient concerns Solid organizational skills and ability to multi-task with demanding timeframes Must be self-motivated, energetic and committed Highly collaborative and relational: values team cohesion and positivity Understanding of chiropractic care or other interest in alternative health care Able to use office equipment; computer, scanner, fax, and phone system Proficient with Microsoft Office and emailing systems Additional Requirements: Able to lift up to 50 pounds Able to stand and/or sit for long periods of time High school diploma or equivalent (associates degree or higher preferred*) Job Types: Full-time, Part-time Pay: $13.00 – $15.00 per hour Expected hours: 30 xe2x80x93 35 per week Benefits: 401(k) Employee discount Health insurance Schedule: 10 hour shift 8 hour shift Every weekend Monday to Friday Rotating weekends Application Question(s): Are you available to work weekends consistently (in addition to the rest of the outlined schedule)? Education: High school or equivalent (Required) Experience: Customer Service: 2 years (Preferred) Sales: 1 year (Preferred) Work Location: In person